Privacy policy

Last Updated: Jan 23, 2025

Your Privacy is Our Priority

At Timaan, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, timaanjewels.com, or make a purchase.
Please note that this Privacy Policy may be amended or updated from time to time to reflect changes in our practices with respect to processing of personal data or changes in applicable law. We encourage you to read this Privacy Policy carefully, and to regularly check it to review any changes that we might make to it.

By accessing the services provided by the Platform, you agree to the collection, use, sharing and storage of your information by Timaan in the manner provided in this Privacy Policy.

Information We Collect

We may collect the following personal information:

  • Personal Information: Name, email address, phone number, shipping address, billing address.

  • Payment Information: Credit card or debit card details, including card number, expiration date, and CVV. 

  • Order History: Information about your past orders, including products purchased, quantities, and prices.

  • Website Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and other analytics to help improve customer experience.

How We Use Your Information

We use your personal information for the following purposes:

  • Processing Orders: To fulfill your orders, process payments, and ship products to you.

  • Customer Support: To respond to your inquiries and provide customer support.

  • Marketing and Promotions: To send you marketing emails, newsletters, and promotional offers. You can opt out of these communications at any time.

  • Website Improvement: To analyze website usage data and improve our website's functionality and user experience.

  • Fraud Prevention: To detect and prevent fraudulent activities.

Sharing Your Information

We may share your personal information (on a need-to-know basis) with third parties that provide services on our behalf and/or generally in connection with our Platform offerings, such as website hosting, email services, marketing, fulfilling customer orders, transaction processing, data analytics, providing customer service, and conducting customer research and satisfaction surveys. These service providers are obligated to protect your data under law.

We may also disclose personal information such as name, email, mobile phone number, device information, location, network carrier, etc. available to certain third-party service providers, on a need-to-know basis. This information is shared with the third-party service providers so that we can (a) personalize the Platform for you and (b) perform behavioural analytics.

We reserve the right to disclose your personal identifiable information as required by law and/or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, legal process or a court order served on us.

We do not sell, share or distribute any personal information with third parties for their own marketing or advertising purposes without your prior express consent.

Your Consent

By using our Platform and/or by providing your information, you consent to the collection, sharing, storage and use of the information you disclose on the Platform in accordance with the Privacy Policy, including but not limited to your consent for sharing of your information as per this Privacy Policy.

Link to other websites

Our Platform may contain links to other websites. However, please note that once you have used these links to leave our site, we do not have control over those websites. We are not responsible for the protection and privacy of any information that you provide whilst visiting such sites. This Privacy Policy does not govern such sites. Please exercise caution and look at the privacy policy applicable to the website in question prior to sharing any personal information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security Precautions

Our Platform has in place security measures and standards (as required under applicable law) to protect the loss, misuse, and alteration of the information under our control. Whenever you access your registered account on the Platform or process a transaction on our Platform, we offer the use of a secure server. Please beware that, despite our best efforts, no security system is impenetrable.

Cookies and Similar Technologies

We may use cookies and similar technologies to collect information about your browsing behavior and preferences. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or by sending you an email.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

info@timaanjewels.com 

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.